Master Key Manager takes professional locksmiths into the digital age of master keying — 91 features built for the way you work. But it doesn’t stop when the keys are cut: it keeps you in front of your customer for life, turning a one-time job into a relationship that pays for years.
Master Key Manager isn’t just another master key system.
It can build you a master key system, sure — but it also helps you
GROW YOUR BUSINESS.
The job doesn’t end when the keys are cut. Doors wear. Hardware fails. Keys get lost. Buildings change. Master Key Manager keeps you in the middle of all of it — turning a one-time job into an ongoing customer relationship.
Door Health Reports
You see a door differently than the customer does — a failing closer, a worn hinge, a cylinder on its way out. Document it on the spot and turn a routine service call into your next job, before the emergency call ever comes.
Your Name on Every Door
QR labels carry your business identity right onto the opening you serviced. Months or years later, the customer doesn’t have to remember who did the work — your name is already there, waiting for the next call.
Proof of Your Value
Job Summary reports document every cylinder rekeyed and key cut, by building and date. Individual service calls become a service history — making your ongoing value easy for the customer to see, and easy to bill.
ACCOUNT & AUTHENTICATION
- Cloud-based — works on any device with a web browser (PC, Mac, tablet, or phone)
- 14-day free trial before credit card is charged
- Employee sign-up with email verification
- Secure login with enterprise-grade cloud security
- Password setup and reset functionality
MASTER KEY SYSTEM SOFTWARE
- Create and manage complete master key systems
- 5-pin and 6-pin system support
- Support for 17 lock manufacturers with validation — and growing
- Master key bitting entry
- Add control keys to existing systems
- Blind code prefixes for organized, trackable key identification
- System constants keep the system logic consistent
- Rotation selection for the intended system design
- Automated master key and change key generation
- Workbook viewer with full system documentation
- 64-change page layout — organized 4 x 16 groups
- Workbook filter toggles — hide Used and Invalid keys for a cleaner view
- Hierarchy display on all workbooks
- Color-coded change key status tracking
- System search — quickly locate any customer or system
- System list view — see all your key systems at a glance
- Owner-controlled system deletion with case-sensitive confirmation
- Print and export system records
LEGACY SYSTEM MANAGEMENT
- Legacy system creation — keep servicing systems built years ago
- Bulk legacy import for established systems
- Import existing change keys — carry active keys forward
- Preserve the original legacy structure
- Legacy record editing after import
- Legacy system search
- Convert paper-based records to digital format
SYSTEM INTELLIGENCE, VALIDATION & SECURITY
- MACS enforcement — keeps generated keys within the manufacturer’s rules
- Master / change key separation rule
- Prevents master-key cuts from appearing in change keys
- Blind code uniqueness — no duplicate identifiers
- Automatic validation as keys are created
- Ghost-key risk reduction built into the design
- Manufacturer-specific rules for each cylinder family
- Bitting consistency across the entire system
- Pinning logic validation before cylinders are pinned
- Controlled editing limited to authorized users
PINNING CALCULATORS
- Pinning calculations for 17 lock manufacturers
- Keying Calculator — shows you the correct way to pin each cylinder to the system
- Built-in Pinning Calculator for quick pin stack calculations
- A2 SFIC Multi-Change Key Calculator
- 2-Step Multi-Change Key Calculator
- Multiple Master Key Calculator
- All mathematical calculations are done for you — error free
RECOVERY CALCULATORS
- Recover control keys from existing interchangeable core systems
- Lost control key decode from measured pin-stack data
- Micrometer data entry — bottom, master, and driver pin measurements by chamber
- Automatic lost-control calculation
- Best A2 SFIC Recovery Calculator
- Sargent Recovery Calculator
- Corbin Russwin System 70 Recovery Calculator
QR CODE TRACKING SYSTEM
- Generate QR codes for doors and key rings
- QR batch generator for printing label sheets
- Scan QR codes with device camera or USB scanner
- On-site claim workflow — scan and link codes to doors in the field
- Link key rings to doors
- View-only QR access — retrieve information without exposing records to edits
- Adjustable label printing for different printer types
- Label printer calibration test
REKEYING, DOOR & FIELD WORKFLOW
- Building Walk — document doors on-site
- Single-door rekeying
- Multiple-door and suite rekeying
- Door record creation for each opening
- Door hardware documentation
- Door Health Report — turn a service visit into a documented assessment
- Prompt for Door Health after save
- Pin needs calculator for rekey jobs — bottom pins, master pins, springs, and caps
- Scan Door QR for rekey workflow
- Track rekeys and keys cut per job
- Door lookup — retrieve the correct opening quickly
- Complete field-to-shop workflow integration
RECOVERY CALCULATORS
- Recover control keys from existing interchangeable core systems
- Lost control key decode from measured pin-stack data
- Micrometer data entry — bottom, master, and driver pin measurements by chamber
- Automatic lost-control calculation
- Best A2 SFIC Recovery Calculator
- Sargent Recovery Calculator
- Corbin Russwin System 70 Recovery Calculator
EMPLOYEE MANAGEMENT
- Three permission levels: Owner, Admin, Tech
- Employee setup and invite system
- Employee invitation by email and code
- 8-digit invite code for secure enrollment
- View and manage all employees
- Role-based access controls
- Separate dashboards for Owners, Admins, and Employees
- One company per email — keeps membership clear
BUSINESS & SECURITY
- Company setup and edit company information
- Subscription management — a base plan plus per-seat pricing
- Secure Stripe payment processing
- Device Management — control authorized devices
- Session management with device limits
- Session-swap detection
- Progressive lockout enforcement
- Watchdog Security Report — 30-day employee activity (Owner only)
- Encrypted cloud-based storage
- Admin controls for Owners and Admins (subscription management Owner only)
REFERENCE CARDS & SEARCH TOOLS
- Reference cards by system and brand — depths, spacing, and specs at hand
- Printable code and reference cards
- Search for a specific bitting
- Search for a blind code
ADDITIONAL FEATURES
- Built-in Help system
- Settings customization
- Label printer settings configuration
Ready to try the master key system software built for the way you work?
Start your free 14-day trial today.
Manage the Doors. Keep the Customer. Grow Your Business.
Master Key Manager – leave the paper behind.
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